Stay up to date with all the latest from Shared Value Project by signing up to our eNewsletter

Shared Value In-Practice Series | Forging Issues-First Partnerships: One Stop One Story Hub

Delivered by Thriving Communities Partnership, Brotherhood of St Laurence and Transurban: Join us, to hear the story behind the award-winning One Stop One Story Hub, a digital solution which enables people to engage with financial services through a single-entry point – meaning they only need to tell their story once, helping to avoid re-traumatisation.

  • March 23, 2022
  • Online
Register Now

An issues-first partnership, which has grown to include an impressive 25 corporate and community organisations, the Hub offers a range of insights into best-practice collaboration, which will be shared by Ciara Sterling, Thriving Communities Partnership CEO, Jane Calvert, Transurban Head of Social Licence, and Claire Butler, Brotherhood of St Laurence Financial Capability Program Manager.



Ciara Sterling – CEO, Thriving Communities Partnership

Ciara is a leader who believes in the power of cross-sector collaboration to make real change for people experiencing vulnerability and exclusion. She is motivated by her passion for human rights and her belief that everyone deserves an equitable system, adequate living standards, and to live free from discrimination.

As Founding CEO for the Thriving Communities Partnership, she convenes over 200 organisations, together with people with lived experience, to forge deeper understanding of vulnerability and drive ecosystem change through social design innovation. She has over 20 years’ experience collaborating across corporate, government and community sectors to address the root causes of hardship and inequality.

Ciara spent over 10 years in leadership roles at Yarra Valley Water, including as Head of Community Inclusion and she was recognised as the Australian Water Professional of the Year in 2018. She pioneered approaches to supporting customers experiencing vulnerability, hardship and family violence, and led the water industry’s response to the Victorian Royal Commission into Family Violence.

Claire Butler – Financial Capability Programs Manager at Brotherhood of St Laurence

Claire is a member of the Financial Inclusion team at the Brotherhood of St Laurence. Claire started working at BSL in 2014, after a long career in Environmental Education and Education for Sustainability. A passionate educator and facilitator, Claire currently manages the Financial Empowerment & Resilience Network and MoneyMinded Coach Training programs. She’s known for developing and managing education and professional development programs, face to face and online and for working in a wide variety of cultural, environmental and more recently community services and financial organisations.

Jane Calvert – Head of Social Licence at Transurban

Jane is Transurban’s inaugural Head of Social Licence, responsible for collaborating across the business to influence and direct its strategic efforts to build trust among its key stakeholder groups, in order to enhance the business’ social licence to operate. Her team has direct responsibility for social investment, inclusion, advocacy and impact.She played a key role in advocating for the creation of Linkt Assist, Transurban’s first dedicated team to support customers experiencing social and financial hardship, as well as a range of systemic changes to improve the way the business detected and responded to hardship. She also led the development of Transurban’s first Financial Inclusion Action Plan.


Shared Value In-Practice Series

Looking for more examples of HOW to combine social impact with business success? Eager to hear from the experts and practitioners who have turned this idea into a leading strategy to make purpose tangible? We’ve heard you.

That’s why we continue to build on our shared value storytelling with the Shared Value In-Practice Series; where you’ll gain the tools and insight to bring shared value to life in your own organisation.